Website: https://www.edocuman.com/
Last Updated: 05/03/2026

1. Introduction

This Privacy Policy explains how EDOCUMAN (“we,” “us,” “our”) collects, uses, discloses, stores, and protects personal data in accordance with Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (UAE PDPL) and its implementing regulations, where applicable.

This policy applies to individuals located in the United Arab Emirates who access our Website, submit inquiries, request information, or otherwise interact with us through the Website.

If you do not agree with this Privacy Policy, please discontinue use of the Website.

2. Personal Data We Collect

We may collect personal data in the following categories, depending on how you interact with us:

2.1 Data you provide directly

• Identity Data: name, job title, company name
• Contact Data: email address, phone number, business address
• Inquiry/Communication Data: the content of your messages, requests, form submissions, and related correspondence

2.2 Data collected automatically

• Technical Data: IP address, browser type and version, device identifiers, operating system, language settings
• Usage Data: pages viewed, time spent, referring and exit pages, and interaction patterns such as clicks and downloads

2.3 Cookies and similar technologies

We may use cookies and similar technologies to collect certain Technical and Usage Data. Please see Section 7 below.

We do not intentionally collect sensitive personal data unless you voluntarily provide it, and we do not request unnecessary personal data through our Website forms.

3. How We Use Personal Data

We may process personal data for the following purposes:

• To respond to your inquiries, requests, and messages
• To provide requested materials such as brochures, proposals, and product or service information
• To schedule or manage demonstrations, consultations, or follow-ups you request
• To operate, maintain, and improve Website performance, functionality, and user experience
• To protect the Website, systems, and users against fraud, misuse, or security threats
• To comply with applicable UAE legal and regulatory obligations
• To maintain internal records and manage business operations, including CRM and communications
  
  

4. Lawful Basis for Processing (UAE PDPL – Article 4)

We process personal data only where a lawful basis applies, including:

4.1 Consent

Where you provide clear and unambiguous consent, for example by submitting a contact form or opting in to receive communications.

4.2 Contractual Necessity

Where processing is necessary to take steps at your request prior to entering into a contract, or to fulfill a service request you make.

4.3 Legal Obligation

Where processing is necessary to comply with UAE laws, regulatory requirements, or lawful requests from competent authorities.

4.4 Other lawful bases (where applicable)

Where permitted under the UAE PDPL and applicable regulations, we may rely on other lawful grounds such as processing necessary for legitimate interests, provided such interests are not overridden by your rights and freedoms.

5. Reasons We Share Personal Data

We do not sell your personal data. We may share personal data only where necessary and appropriate, including:

5.1 Service providers (processors)

We may share personal data with third parties that support our operations, such as:

• Website hosting and infrastructure providers
• Analytics providers
• Email and communications tools
• CRM and customer support tools

These providers are permitted to process personal data only on our instructions and for the purposes described in this Privacy Policy.

5.2 Legal and regulatory disclosures

We may disclose personal data where required by UAE law, regulation, court order, or lawful request from competent authorities.

5.3 Business protection

We may share data where necessary to protect our rights, security, and operations, including investigating suspected fraud, misuse, or security incidents.

6. Your Rights Under the UAE PDPL

Subject to UAE PDPL requirements, exceptions, and verification of identity, you may have the right to:

• Access: obtain confirmation and a copy of personal data we hold about you
• Rectification: correct inaccurate or incomplete personal data
• Erasure: request deletion where data is no longer necessary or where legally applicable
• Restrict Processing: limit processing in certain circumstances
• Portability: receive your data in a structured, machine-readable format, where applicable
• Withdraw Consent: withdraw consent at any time, without affecting the lawfulness of processing before withdrawal

To exercise your rights, please contact us using the details in Section 11.

7. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Ensure Website functionality and security
• Understand Website usage and improve performance
• Remember preferences, where applicable

You can manage cookies through your browser settings. Disabling cookies may affect Website functionality.

If we use non-essential cookies, such as analytics cookies, we will implement appropriate consent mechanisms where required.

8. B2B Services and End-User Notice

EDOCUMAN provides services primarily for organizations and business customers. Where we provide services under a separate contract with an organization, that organization may act as the primary controller of personal data processed within those services.

In such cases:

• Processing may be governed by the relevant customer agreement
• End users should also consult the organization’s internal policies and notices

9. Data Security and Retention

9.1 Security  

We maintain appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, encryption in transit using HTTPS, and secure system configurations.

9.2 Retention

We retain personal data only as long as necessary for the purposes set out in this Privacy Policy, or as required by applicable laws and regulatory obligations. When no longer needed, data is securely deleted or anonymized.

10. Cross-Border Data Transfers

Personal data may be transferred and processed outside the UAE where our service providers operate.

We will only transfer personal data internationally where:

• The destination provides an adequate level of protection
• Appropriate safeguards are implemented in accordance with UAE PDPL requirements and applicable regulations
  
  

11. Contact Information

For privacy inquiries or to exercise your UAE PDPL rights, contact:

Email: consultants@edocuman.com
Address: Ex-85, Building 7, Dubai Outsource Zone, Dubai, UAE

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The “Last Updated” date indicates the latest version. Continued use of the Website after updates constitutes acknowledgement of the updated policy.